General Information
Engrave With Purpose makes high quality merch for brands. Our focus is on bringing your brand to life in a fun way.
We make completely custom merch that is eco friendly and that looks and feels amazing.
- We have listed hundreds of eco-friendly products on the website but there are always more.
- If there is something specific you'd like, please feel free to Contact Us and we will be delighted to help.
- The fastest way to contact me is via my website chat feature.
- There, all your orders are connected to your account, I can quickly and easily access information automatically.
- You can contact me in the bottom left can corner of my website 💬.
- Or send me an email at engravewithpurpose@gmail.com.
- Changes or cancellations to your order CANNOT be made once the order is placed.
- Orders can’t be canceled because your item is personalized, and it cannot be restocked or resold.
- Due to the speed that orders move into the production process, it is rare that we can change anything.
- However, if you immediately notice an issue on your order confirmation, contact us ASAP. We “may” be able to help depending on the issue and where the order is in the production process.
- YES! We use the most advanced security measures available today to ensure that our site is secure!
- Yes, we make 90% of our custom merch from scratch.
- We're always looking to create new products and if you've got an idea for something you'd like to create, please feel free to Contact us.
Ordering & Personalization
Yes. After purchase, we send a digital proof for approval before engraving.
Each product page includes a personalization options where you can enter names, dates, or custom text. If your item requires a logo or graphic, you’ll see an upload option as well.
We reserve the right to refuse reproduction of prohibited content. Prohibited content includes content or material (text, images or photos) that we believe:
- Is abusive, deceptive, pornographic, obscene, defamatory, slanderous, offensive, or otherwise inappropriate;
- Contains copyrighted material used without written permission of the owner;
- Violates or otherwise encroaches on the rights of others;
- Advocates illegal activity;
- Harms anyone, including minors; or Provides a link to any of the above.
- The number of charters varies primarily due to the combination of the type of product, the personalization technique, and the fonts available.
- To provide you as much flexibility as possible, we set the highest maximum character limit possible, based on these factors, as well as our experience in what combination will work best.
- Spaces and punctuation count as one character each.
- Yes! We accept JPG, PNG, SVG, AI, PDF.
- For the cleanest results, vector files (SVG/AI/PDF) are best.
- If you’re unsure about quality, send the file — we’ll let you know.
- Yes! As long as you have the right to utilize the logo.
- If you are looking for bulk LOGO products, we highly recommend that you visit our Corporate Section.
Absolutely. A clear photograph or scan works best.
Placing An Order
- YES. We are required by law to collect sales tax according to the policies of the delivery jurisdiction.
- In certain states, we are also required to charge tax on shipping charges.
- Yes, if it is a business or organization account.
- Please send a copy of the tax-exempt form in jpeg format
to: engravewithpurpose@gmail.com. - Be sure to provide the email address used in your account so that we can be sure to identify the proper account.
- Once received, we will mark the account tax exempt and email you regarding the tax-exempt status confirming that the account profile for the organization has been marked as tax-exempt.
- Please be sure to place all orders using the same email and
password to receive this status.
- We offer our Customers several convenient payment options. We accept most major credit cards including Visa, MasterCard, Discover and American Express.
- We also accept Apple Pay, Google Pay & Shop Pay for your convenience.
- We do not accept cash, checks or COD.
Bulk, Corporate & Business Orders
Yes. Bulk pricing starts at case quantity and increases with volume. Submit a quote for accurate pricing.
Yes — corporate and event orders are one of our specialties.
Yes — this is part of our white-label service for corporate gifting. We can ship directly to your clients or team members.
Shipping & Local Pickup
We ship nationwide within the United States.
Yes — every package includes tracking and updates.
Please note we are not responsible for delays caused by shipping carriers, weather, or other external factors.
- You will receive confirmation from us by email as soon as your order is received which will include your order details and shipping information. You will also receive confirmation from us by email as soon as your order ships that will include tracking numbers with links for quick and easy tracking!
Yes! Pickup is available in Palm Bay, FL.
Select “Local Pickup” at checkout.
Returns & Order Issues
Because of the personalized nature of our products, we are limited in what can be returned — but we’re committed to making it right if something goes wrong.
If your order arrives damaged or incorrect, please contact us within48 hours of delivery. Include clear photos of the damage or issue. We’ll respond promptly with a resolution.
We do not offer refunds for customer-approved typos, such as misspellings or incorrect dates. All custom designs are sent for approval prior to engraving, and the final approved design is what will be produced.
Product Care
- Hand wash recommended
- Avoid harsh chemicals to preserve finish
- Do not soak or put into dishwasher
- Hand wash only
- Dry promptly
- Condition with mineral oil as needed
Yes — our laser engraving is a surface etching process and does not affect food safety.

